Frequently Asked Questions

General Questions

1WHERE IS VA HUB LOCATED ?
The VA Hub operates online.
2HOW DO I APPLY? WHERE DO I SEND MY APPLICATION?
Go to the Podio link in the description, enter all required information and attach your CV, Portfolio or video introduction.
3I SENT MY APPLICATION BUT I WASN'T ABLE TO GET A RESPONSE.
If you do not find the email in your inbox, please check your spam folder. AVOID MAKING MULTIPLE SIGNUPS. Sometimes it can take a little while for emails to get through. If it has been more than 24-48 hours and you still haven't received it, send us your email address and date of application. We will check and get back to you as soon as we can.
4MY FIRST APPLICATION WAS DECLINED. WHEN I CAN REAPPLY?
We recommend waiting 3 months before reapplying, or enough time for changes/improvements in your situation to occur.
5HOW IS THE TRAINING PROCESS GOING TO TAKE PLACE?
Training will be online, 11PM-8AM, Monday-Friday Manila time, and conducted classroom-style.
6WHAT'S THE WORK SCHEDULE GOING TO BE LIKE?
The VA Hub Clients are located in the US and Canada. Your work hours will depend on your client's needs but will most likely be during (PH) graveyard hours.
7IS TRAINING PAID? WHEN WILL I RECEIVE IT?
Yes. You will be given a $50 training allowance which will be released after you have been hired by a client.
8CAN I RESCHEDULE MY APPOINTMENT? (QUALIFYING EXAM, INTERVIEWS)
Yes. Send us a message at least 24 hours before your appointment. You may only reschedule 1 time throughout the entire recruitment process. Please note that we implement 1-day hiring process so we highly recommend that you finish all the stages.
9DO YOU STILL HAVE AVAILABLE PART TIME POSITIONS?
Yes. We are constantly in need of part-time VAs to endorse. Part timers are required to work at least 20 hrs per week.
10HOW SOON CAN I GET A CLIENT?
The VA Hub will equip you with industry skills training as it is important to establish a marketable profile with outstanding credentials. Your ability to be hired will depend ultimately on the level of quality of your CV and VA Profile.
11WHAT ARE THE COMPANY BENEFITS?
Your benefits are as follows:
  1. Annual Increase - i increased hourly rate every year after the 1st year with a client
  2. Leave Credits - 10 paid leave credits every year after the 1st year with a client
  3. Health Allowance - Php 1000 added after to their 20th of the month payout every month after 6 months with their client.
12WHEN ARE YOU ENTITLED TO RECEIVE BENEFITS?
  • All company benefits are only applicable to HIRED FULL-TIME VAs
  • Benefits will only be granted to VAs with SATISFACTORY PERFORMANCE (attendance, behavior, and output) based on their supervisor's AND client's assessment.