Same heart.
Same Passion.

Client Services

Mart Guerrero

Manager, Client Services


A human's potential has no limit. The only limit that can shackle us is the mindset we place ourselves with.

What are your credentials/past experience, for working in your position?

Ever since I was a kid, I've been doing everything I can to earn money, from peddling ice cream sticks, selling plastic bottles and even picking up cow manure.


What do you enjoy doing when you are not working?

Online games with our eldest, watching tech news via Youtube, watching kiddie shows with my little tykes and adoring them with their cuteness all day long.


Share a fun fact about yourself.

Complex things is not my cup of tea. Simple is serene and quaint. Patient, but doesn't want time to be wasted. Family first, before anything else.



Joe Malabanan

Manager, Client Services

4157120291


Desire is the key to motivation, but it's the determination and commitment to unrelenting pursuit of your goal - a commitment to excellence - that will enable you to attain the success you seek.

What are your credentials/past experience, for working in your position?

Certification Team Operations Manager - Managing a group of trainers certifying incoming Virtual assistants. Screen virtual assistants based on the standards set by the company.


What do you enjoy doing when you are not working?

Watching Netflix


Share a fun fact about yourself.

Simply guy. Pretty much enjoy learning new things. Mostly interested with science and history. Open to new concepts and ideas; not afraid to think outside of the norms.



Sales

Arjel Joseph A. Cabel

Manager, Sales


When nothing is sure, anything is possible.

What are your credentials/past experience, for working in your position?

Consistent Top agent (CSR, Medical account and Tech support), Senior Insurance and Health card Specialist, Subject Matter Expert, Apprentice Team lead, Virtual assistant since 2015, Worked with various clients (Utility Concierge, Investors, Realtors/Brokers - Sellers/Buyers specialist), Train co-VA's on tools and CRM's and scripts, Business Advisor


What do you enjoy doing when you are not working?

Watching Movies


Share a fun fact about yourself.

I am someone who you can depend on. I'm not giving up on things easily, I make sure to give my 100% all the time and if I fail, I am willing to try again until I learn how it works. I have a good sense of humor ;p



Junvie Espinas

Business Advisor, Sales

0998 320 0618


No matter how long it will take, you will still get there

What are your credentials/past experience, for working in your position?

I had been handling sales accounts for more than 5years in the BPO industry before I joined the team.


What do you enjoy doing when you are not working?

I love playing with my kids, watching movies and going out with my husband.


Share a fun fact about yourself.

I love driving, funny, hates dull moments



Herchelle C. Natividad

Business Advisor, Sales


Never lose hope because miracles do happen everyday.

What are your credentials/past experience, for working in your position?

I have 4 years customer service experience in different call center companies in the Philippines. I also worked as a store manager in 1 of the international retail stores in Singapore for 2 1/2 years. My past experiences developed my ability to provide excellent customer service, to easily adjust to changes, to be multitasking, to learn fast, and to always think of ways to improve my work .


What do you enjoy doing when you are not working?

I love watching TV series and movies. I enjoy travelling with my family.


Share a fun fact about yourself.

I started my career in the virtual world last 2017 as an apprentice for the sales team of The VA Hub and after a few months, I've been promoted as a Business Advisor. I can say that this is one of the most fulfiling and rewarding jobs I've had in years because I don't only get to help other Filipino VAs like me get jobs but I also get to pursue a career while being a full time mom and wife at the same time. It's like having the best of both worlds. One of the most important things I learned when I started my career in the virtual world is to never be afraid of trying something new because you'll never know where it would lead you 'til you get started. It wasn't an easy decision leaving the corporate world at first but I'm glad that I did because I am now a bigger and better version of me. I literally gained a lot of weight, Lol. But no, that's not what I meant. Being a virtual professional made me conquer my fears, helped me see and developed my potentials, and above all, it helped me put things in a better perspective. Well I guess, it just keeps getting better and better for me everyday despite the many pressures and challenges at work. I know that being new to this path, I'll encounter a lot of challenges a long the way but I'm confident that I won't have to face it alone because I'm part of an amazing team that is more like my second family. Glad to be part of The VA Hub!



Irene A. Do

Business Advisor, Sales

0908 872 6614


It won’t be easy but it will be worth it.

What are your credentials/past experience, for working in your position?

ISA Training, Customer Service Specialist, Outbound Market Researcher


What do you enjoy doing when you are not working?

Cooking, spending time with my family, watching movies, reading


Share a fun fact about yourself.

I always love to laugh. My bonding time with husband and kids involve traveling and discovering new places and parks where we can spend the holidays. If I’m not working you can usually find me staying at home learning a new recipe and enjoying a good book, or play traditional video games with my husband and kids. :)



Amber Robrigado

Business Advisor, Sales


I'm part of the Sales Team as a Business Advisor. I help TVH in sourcing clients for the company, facilitate client interviews, and get potential clients into contract with TVH.

What are your credentials/past experience, for working in your position?

I'm lucky to have been exposed to huge clients as an operations leader in an outsourcing vendor. I also had some stint in insurance sales and technical product sales. These probably helped me ease through getting the hang of working remotely and embrace the challenging world of sales and business partnership. More than anything, I'm a stay at home mom of four kids - and it's probably what physically prepared me to withstand over 10 hours of working from home!


What do you enjoy doing when you are not working?

I enjoy binge-watching Korean dramas! Helps me bring back my youth. Haha!


Share a fun fact about yourself.

I used to host corporate events. I was always part of the employee engagement team. I stopped that gig when I became a full-time mom because my used-to-be-perky voice changed to more authoritative. Lol.



Michelle Cabatuan

Business Advisor, Sales

415-966-0858


Remember why you started, remember where you're headed, think of how great it will be to get there, and keep going. - Ralph Marston

What are your credentials/past experience, for working in your position?

I'm lucky to have been exposed to huge clients as an operations leader in an outsourcing vendor. I also had some stint in insurance sales and technical product sales. These probably helped me ease through getting the hang of working remotely and embrace the challenging world of sales and business partnership. More than anything, I'm a stay at home mom of four kids - and it's probably what physically prepared me to withstand over 10 hours of working from home!


What do you enjoy doing when you are not working?

I dream of my island.


Share a fun fact about yourself.

I make a mean caramel macchiato!



Support

Miguel Franco E. Francisco

Administrator, Support

0966 441 5248


Lead Mining

What are your credentials/past experience, for working in your position?

A graduate of BSECE . A total of 2yrs work experience in engineering and BPO industry


What do you enjoy doing when you are not working?

Cooking


Share a fun fact about yourself.

I'm scared of lightning.